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IDEAL-Vietnam project case study, "Mobile Network Operator Partnerships in Action for Health"

The goal of the Introducing Digital Immunization information systems:
Exchange and Learning from Vietnam (IDEAL-Vietnam) project is to explore and disseminate evidence and lessons learned from Vietnam’s National Immunization Information System (NIIS) to support successful implementation of EIRs in other countries.

This project will serve as a comprehensive guide, consolidating a series of case studies and reports into a working library of resources to inform, influence and accelerate the successful implementation of similar work on a global scale.

The first case study, “Mobile Network Operator Partnerships in Action for Health”, explores the benefits and challenges in partnership identification, development and maintenance between Mobile Network Operator Viettel, the Ministry of Health and PATH in Vietnam. Take-away lessons in this case study are aimed to help other countries and organizations form realistic expectations when planning ahead, and identify and compare their own challenges and success with Vietnam’s perspective on key partnerships in EIR applications.

This case study, other materials related to the project, and future case studies and reports can also be found on the IDEAL-Vietnam project homepage on

Publication date: October 2019

Available materials

  1. English

    1. Mobile Network Operator Partnerships in Action for Health: A Vietnam case study on mobile network operator and Ministry of Health engagement for electronic immunization registry application 3.4 MB PDF

  2. Vietnamese

    1. Hợp tác với nhà khai thác mạng di động trong y tế: Nghiên cứu tình huống ở Việt Nam về hợp tác với nhà mạng viễn thông và y tế trong Hệ thống quản lý thông tin tiêm chủng 2.7 MB PDF